Phare AI
This notice covers employees and contract personnel of Phare AI who receive SMS messages from us about their work. It does not cover clients, prospects, or members of the public, none of whom receive SMS from Phare AI.
You opt in by signing the Phare AI Team Agreement when you join. That agreement contains a Communications section, which reads in full:
Phare AI uses SMS to keep you informed about your work. This includes task reminders, schedule updates, alerts when a prospect in your book takes an action, and system notifications.
By accepting this policy you agree to receive these messages at the mobile number on file for you.
You can stop receiving them at any time. Reply STOP to any message, or change it under Notifications in your dashboard settings. Doing so has no effect on your role or standing here.
Message frequency varies. Message and data rates may apply. Reply HELP for help.
On the same page you write in your own mobile number and tick a box confirming you accept that section. The box is empty until you tick it. Nothing is selected on your behalf, and consent is never assumed from silence.
Opting in is optional. It is not a condition of employment or engagement with Phare AI. Declining changes nothing about your role, standing, or pay.
If you have opted out and want to start again, reply START, YES or UNSTOP to any message from us.
For the purpose of sending you work notifications, we hold:
Your mobile number is used only to send you work notifications. These include task reminders, schedule updates, alerts when a prospect in your book takes an action, and system notifications relevant to your role.
We do not use your number for marketing. We do not use it for any purpose outside your work with Phare AI.
Phare AI does not sell, rent, or share staff mobile numbers or SMS consent with any third party for marketing purposes.
Your number is shared only with our messaging provider, Twilio, for the sole purpose of delivering messages to you. Twilio processes it under its own terms and does not use it for its own marketing.
No mobile information is shared with third parties or affiliates for marketing or promotional purposes.
You can stop the messages at any time:
We will send one confirmation and then no further messages. Opting out has no effect on your role, standing, pay, or anything else about your work here.
Reply HELP to any message for help.
Message frequency varies depending on your role and activity. Message and data rates may apply, depending on your carrier and plan. Phare AI does not charge you for these messages.
We keep your consent record for as long as you work with us and for a period afterwards, so that we can show consent was given if we are ever asked to. We keep message logs for operational and quality purposes.
If you opt out, we keep the record that you opted out. That is how we make sure we do not message you again.
You can ask us what we hold about you, ask us to correct it, or ask us to delete your number from the notification system. Contact pierrej@phare.work.
Consent records and message logs are held in systems with restricted access. Only personnel who need access for operational reasons can reach them.